The following Terms and Conditions apply to the use of this site as well as all transactions made through this site.
(Privacy Policy Effective October 16, 2021)
This site collects personal information in order to process orders and to keep you informed about shipping updates, etc. We collect the following information from our customers:
Contact Information such as name, email address, mailing information, phone.
Unique information such as user name, account number, password for our site if applicable.
The information gathered can be used for the following purposes:
Fill your order
Send order confirmations
Send you product or service information
Send product updates / warranty information
Respond to your questions and concerns
In addition, much like other websites, we automatically collect information about your computer like your IP address, browser type, referring pages, and operating system, etc..
Billing Information
Sensitive information such as credit card number and financial information such as bank information are not stored by our site. Our credit card processor securely stores this sensitive information. We cannot access or see your credit card number or financial information.
Information Sharing
We take your personal information seriously. We only use your information for order processing, notifications and shipping. We do not sell your personal information to third parties.
Cookies and Other Tracking Technologies
Like all websites, our site uses cookies to keep track of your preferences and profile information. Cookies are also used in order to collect general usage and statistical information, but do not include any personal information.
Our website may include links to other websites whose privacy practices may differ from those of our company. The information you provide other sites is governed by their privacy statements. We encourage you to carefully read the privacy statement of all websites you visit.
Security
Our site is secured via an encrypted SSL connection. In an effort to make sure that your information is secure, we follow all of the generally accepted standards for the industry during the transmission of your information and once we actually receive it. While it is important to remember that no method of transfer is absolutely 100% secure, we try our best to make sure your information is safe and secure. However, we cannot guarantee its absolute security. If you have any questions about security on our website, please contact us.
We have two options for making purchases on our website. You can e use our shopping cart or pay by check. If you use our shopping cart, the transmission of all sensitive information is encrypted using secure socket layer technology (SSL).
Additional Policy Information
Correcting or Updating Your Information –
To review and update your personal information for accuracy, contact us.
Notification of Privacy Statement Changes
We periodically update our privacy statement to make current and to reflect any changes to our practices. If we make any substantial changes we will notify you by email or by publishing to our website. We encourage you to periodically review this page for the latest information related to our privacy policies.
Contact Information
You can contact us about this privacy statement by writing or email us at the address below:
Reflective Sign Shop
2834 Talladega Drive
Orlando, FL 32826
United States
Email: brittany@icutdecals.com
Phone:(850) 450-9841
Shipping & Delivery
Shipment Method and estimated delivery time – Shipping is calculated using fedex rates. However, we often ship US Priority Mail or First Class Mail for residential or for packages going to Hawaii or Alaska. For heavier packages we use FEDEX Ground. Delivery time is approximately 3-5 days.
Return Policy
Return and Cancellation policy – orders may be cancelled until they are shipped out. After that we do not accept returns unless there is a defect in the product that cannot be made right. If an item is found to be defective it can be returned for a full refund of the purchase price. In the event that we do accept a return we normally apply a 10% restock fee.
Questions
If you have any questions about our privacy policy you can contact Brittany Cole at 850-450-9841 or email me at brittany@icutdecals.com
